The Data Stack Show

61: What is Data Design? With Kevin Gervais of Touchless

Episode Summary

This week on The Data Stack Show, Eric and Kostas are joined by Kevin Gervais, the founder and CTO of touchless.inc. Their conversation highlights how business is a flow of data and that making intentional choices with handling and structuring data can make a big impact on the business.

Episode Notes

Highlights from this week’s conversation include:

• Kevin’s interaction with data at an early age (2:35)
• Working with telecom data (5:08)
• Analyzing emojis in customer sentiment (8:44)
• Infrastructure needed for diverse data (12:22)
• Building better interfaces and looking out for human error (24:17)
• Dealing with differences in identities in different layers of the stack (41:21)

The Data Stack Show is a weekly podcast powered by RudderStack, the CDP for developers. Each week we’ll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data.

RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com.